Emailing & Texting Families, Members, Committees, Family Tags and Religious Ed Families
You can send emails in Gabriel from the Family and Member Explorer, Family Classic Search Screen, Family Tags, Committee Records, and Religious Ed.
- Attached documents cannot exceed 20 MB.
- If the family email is the same as a member email only 1 email will be sent not 2.
- When you send an email from Gabriel Send Grid will notify you that you have bounced emails but the notification does not include the email address. If you would like to review bounced, unsubscribed you can generate the Email Exception Report found in your report library.
- Any email sent from Family Records, Family Tags, Member Records, and Committee Records will use the default parish email address found in the general information area of Church Administration as the from email address.
- An email will not send if your Parish has an AOL or Yahoo email address.
- When sending emails from within the Religious Ed Module the email will automatically default to the Family email. Gabriel will not allow anyone under 18 to be contacted within the RE Module.
- Text messages will come from the phone number 508-213-9682. Recipients cannot respond to the text message. It's good practice to include your parish info and a message to not reply to the text.
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- Emailing from the Family Search - Emails will be sent to the family email only if the Email Notification box is checked in the family record. Members will receive the same email if the Email Notification box and Receive Family Alerts is checked for the member's email record.
The basics for Email & Text
Once you have chosen the list or individuals to email and/or text within Gabriel, choose the Send Message icon. You will be presented with the following email & Text Message Contact Form. This form will allow for more robust emails. You can add pictures, colors, text formatting, links, bullets, paragraph formatting and more.
You can also include a text message by completing the Text message area. If you leave the email message blank, only the text message will be sent to the phone number listed.
Texts will be sent to the family phone number only if the Text Message Notification is checked in the family record. (Members may receive the same message if the Text Message Notification box and Receive Family Alerts is checked for the member's phone number. This has not been confirmed PY)
Note: To add a picture to your email we suggest you copy and paste into a word document. If you do not copy and paste into a word document and you use the add picture icon from within the contact form you will only be able to grab a web picture and not a picture you might have saved on your computer. Please view this short video for more information Gabriel Email Upgrade.
You may also send an email to a single-family by checking the box next to the name or by opening the family record by clicking on their name. When sending to a single-family it will not grab the email for the members of the family. It will only send to the family Email.
If you send from within the Member Record or from the Member Search Screen the member's work email will be notified as well if the Email Notification box is checked.
For parishes with multiple DRE's or multiple people managing different grade levels, Gabriel will allow an email address to be added in Level Maintenance so that when an email is sent from that class and within the Religious Ed module, the from address will be the email entered in Level Maintenance. If no email address is specified on the level it will use the default Religious Ed From Email located in the Church Maintenance Screen.
When you choose to email from any of the modules within Gabriel you will be presented with the following email & Text Message Contact Form. This new form will allow for more robust emails. You can add pictures, colors, text formatting, links, bullets, paragraph formatting and more.
You can also include a text message by completing the Text message area. If you leave the email message blank, only the text message will be sent to the phone number listed.
Note: To add a picture to your email we suggest you copy and paste into a word document. If you do not copy and paste into a word document and you use the add picture icon from within the contact form you will only be able to grab a web picture and not a picture you might have saved on your computer. Please view this short video for more information Gabriel Email Upgrade.
Please refer to the following Solution articles and/or videos for additional information on emailing.
Video:
Articles:
- How Many Documents Can I Attach When Sending an Email in Gabriel?
- Can Links Be Included In Emails Sent From Gabriel?
- If you are in the Religious Ed Module how can you easily see if the family's email and text notification boxes have been checked to receive emails and texts?
- What are the most common reasons for bounced emails?
- How do I restore an email when a member hits unsubscribe?